Ordering and Shipping Information

No COD orders will be accepted.

All international orders must be paid through PayPal, no credit cards accepted!!

If the part(s) you order are in stock in our Decatur, Ga. warehouse, and the order is received by 12:00 pm (est), (edt), we will ship the same day at no extra charge.  (Unlike some of our mail order competition who charge extra for this same day service.)

If the parts are not in our local stock, and are a Moss part # (111-111) format, we will order them from Moss the next business day, receive them in our warehouse 3-4 business days later, and we will ship to you that same day we receive the parts.  Normal time frame is you place order on day 1, we place order w/ Moss, receive order, ship order to you on day 5-6, you then add  the appropriate number of days in transit via UPS as posted below.

If the parts you order are NOT Moss part #'s, delivery times are approx. 1 week from our supplier to us, then shipment time to you.

If necessary, put a note in the messages portion telling us when you need delivery and we will try to accommodate your request.

We will ship by GROUND UPS unless Air Delivery is specified. Due to the ever-increasing and confusing air shipping scenario, ground shipping is the preferred method.

WARRANTY POLICY

Warranty:   All new products are warranted to be free from defects in material or workmanship. All new products unless otherwise specified, are warranted for 1 year or 12,000 miles. Atlanta Imported Auto Parts, Inc. will, at its discretion, repair or replace any part that fails in service within the warranty period. The warranty does not cover labor, failure or related components or failure resulting from alteration, misuse, accident damage, faulty installation or faulty repair. Brake pads, brake rotors, clutch pressure plates and clutch discs are not covered under warranty other than manufacturer's. Warranty for all components must be supported by the proper registration documentation including the original purchase invoice. All parts are subject to manufacturer's warranty on workmanship and materials. Atlanta Imported Auto Parts, Inc will not be responsible or liable for labor, incidental or consequential damages of any kind. Our maximum liability shall not exceed the cost of the product.

Returns:   If you need to return a part, contact us via e-mail to get an RMA#.  

   We consider all sales final unless a part is either: (1) Defective (2) Other than ordered. A return will not be accepted after 180 days. Returns must be made in original cartons and must be in t be in NEW-SALE condition. Parts on which installation has been completed or attempted by you or anyone else are not returnable.  Parts which has been disassembled, drilled, welded, cut, painted or modified in any way can not be returned. Any incomplete kit can not be returned. Purchaser has full responsibility for the condition of the part. All returns must have RMA# and must be shipped back prepaid. Returns are subject to a 20% restocking fee if not accompanied by new order of equal value or more with the returned parts. No refunds on air freight unless return is caused by our error. E-Mail is always the preferred method of communication. By using E-Mail it helps us to keep our costs down enabling us to pass the savings on to our customers.

Core Charges:  Core charges are charges on items that are remanufactured. The core charge is added to your order and normally assures you will return a unit that can be sent to the manufacturer to be rebuilt. Without the constant flow of rebuildable units, those items will become unavailable and discontinued.  The core charge will be refunded per the policy below:

1.  Ship core unit(s) back to us postpaid, no COD's, please.

2.  Refunds will be issued only for parts that have been purchased from us. Core returns must include  a copy of your original invoice, packing list, and/or core tag.

3.  For a refund the core must be rebuildable, complete, undamaged, and fully assembled. Cores returned with excessive fluids, non-rebuildable cores, and unidentified cores will not be refunded and will be disposed of at our discretion. In addition to the above policy, specific core refund requirements are found where part appears on website.

4.  Upon receipt and approval of your core, the core charge will be refunded in the same manner as payment was originally made. Refund process may take 7-10 days after receipt of core unit, depending on manufacturer.

5.  Send core to:

     Atlanta Imported Auto Parts Inc., 257 Dekalb Industrial Way, Decatur, Ga. 30030

Backorders:   Backordered items will be shipped and invoiced when available.   You may request "No Backorders" or cancel backorders at any time.

Payment:   VISA, MasterCard, Discover, American Express, certified checks, money order.  $10.00 minimum order. Prices subject to change without notice.

Telephone Orders
800-241-0869   E-Mail is always the preferred method of communication.
By using E-Mail it helps us to keep our costs down enabling us to pass the savings on to our customers.

Atlanta Imported Auto Parts, Inc.
257 Dekalb Industrial Way, Decatur, Ga. 30030